Modernize claims & underwriting—securely

Insurance teams handle the most sensitive moments in people's lives using AI to speed up claims and assessments. GPT-Shield ensures that policy numbers, accident details, and PII never leak to public models.

PII & PHI protection

Policy # redaction

Speed up claims

Unprotected Prompt

"Draft a denial letter for claim #8821A for Robert Miller, 123 Pine St, regarding the fire on..."

Protected by GPT-Shield

"Draft a denial letter for claim #[REDACTED] for [REDACTED], [REDACTED], regarding the fire on..."

Policyholder trust is everything

Insurance relies on processing massive amounts of personal data. One accidental paste of a claims file into a public AI tool can expose sensitive health, financial, and personal details of your customers.

Securing Insurance Workflows

Claims processing summaries

Risk: Documents contain policy numbers, SSNs, medical diagnoses, and names.

Outcome: Adjusters get the summary they need without leaking PII to public models.

BEFORE:
"Summarize the claim for John Smith, policy #99281, regarding the collision on..."
AFTER:
"Summarize the claim for [REDACTED], policy #[REDACTED], regarding the collision on..."

Underwriting risk assessment

Risk: Inputs include financial history, property addresses, and health data.

Outcome: Risk factors can be evaluated while keeping the specific entity anonymous.

BEFORE:
"Assess risk for 123 Maple Dr, owned by Sarah Jones, credit score 720..."
AFTER:
"Assess risk for [REDACTED], owned by [REDACTED], credit score [REDACTED]..."

Customer communication drafting

Risk: Prompts often include the full email thread or specific claim details.

Outcome: Agents generate high-quality responses faster without exposing customer data.

BEFORE:
"Draft a response to Mr. Chen explaining why claim #8821 was denied due to..."
AFTER:
"Draft a response to [REDACTED] explaining why claim #[REDACTED] was denied due to..."

Fraud detection pattern matching

Risk: Investigation notes contain highly sensitive allegations and personal details.

Outcome: Logic checks can be performed by AI without sharing the identities of involved parties.

BEFORE:
"Compare the statement from witness A (Jane Doe) vs the police report #22-91..."
AFTER:
"Compare the statement from witness A ([REDACTED]) vs the police report #[REDACTED]..."

Common Questions

Secure AI for insurance

Enable your adjusters and underwriters to move fast without risking a data breach.